Numbers
Your numbers
| Number | Type | Answers with | Diversion | Calls 30d | |
|---|---|---|---|---|---|
| +61 3 9010 4471Melbourne · your existing number | Diverted | Ava · by hours | Busy / no answer | 1,284 | Edit |
| +61 3 7042 0199Melbourne · practice line | Switchboard | Ava · Business hours | Not billed | 36 | Edit |
Business plan includes 2 numbers. Extra numbers A$8/month.
How to divert your number
Dial these from the handset the number belongs to. They are carrier codes, not an app — they work on any Australian mobile and most landlines, and they are reversed just as fast.
| When | Dial | What happens |
|---|---|---|
| Busy or unanswered | **67*0390104471# | You get first crack. Switchboard picks up the rest. |
| Unanswered after 15 s | **61*0390104471**15# | Same, with a longer ring before it hands over. |
| Always | **21*0390104471# | Every call answered by Switchboard. |
| Turn it off | ##002# | Cancels every diversion on the handset. |
If your carrier's voicemail is on, it may grab unanswered calls before the diversion does. Turn voicemail off on that number first, or Switchboard will only ever see the busy case.