Agents/Ava · Business hours
Live
The AI disclosure is appended automatically if you remove it. It cannot be switched off.
Plain sentences. This is read by the agent before every call — changes take effect on the next one.

Behaviour

Book directly into the calendarReads real availability and writes the job. Without this it can only take a message.
Quote the call-out feeSays the $99 fee unprompted when a job is being booked.
Refuse work outside the service areaDeclines politely and offers to text a referral rather than booking something you cannot service.
Estimate a total priceOff by default. A wrong number said confidently on the phone is a dispute, not a booking.

Status

State
Live
Number
+61 3 9010 4471
Voice
Ava — AU English
Hours
Mon–Fri 07:00–17:00
Published
2 days ago by Dan

Last 30 days

Booked421
Message taken232
Transferred168
Abandoned61

Handled alone 76.2% · target ≥ 70%

Connected actions

check_availability ServiceM8
create_booking ServiceM8
send_sms Switchboard
lookup_customer needs reconnect