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Pricing

Priced against a lost job, not against a phone bill.

All prices in Australian dollars, GST exclusive. Minutes are counted on connected calls only — a call that never connects is never billed.

Solo
$99/ month

Sole traders and single-number businesses.

  • 120 minutes included
  • 1 number, 2 concurrent calls
  • Calendar booking & SMS summaries
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Multi-site
$499/ month

Franchise groups and multi-location operators.

  • 1,000 minutes included
  • 5 numbers, 10 concurrent calls
  • Per-site routing and reporting
  • Data residency attestation
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Extra minutes $0.55 each. Annual billing takes two months off.

Comparison

What each plan includes.

FeatureSoloBusinessMulti-site
Monthly price (AUD, ex GST)$99$199$499
Included minutes1203501,000
Extra minutes$0.55$0.55$0.49
Numbers125
Concurrent calls2510
UsersUnlimitedUnlimitedUnlimited
Transcripts, recordings & searchYesYesYes
Calendar booking & SMS summariesYesYesYes
Warm transfer & escalation rulesYesYes
After-hours & holiday behaviourYesYes
Call review & quality scoringYesYes
Per-site routing and reportingYes
Data residency attestationYes
Premium voiceAdd-onAdd-onIncluded
PII redaction in transcriptsAdd-onAdd-onIncluded
Design prototype. These tiers come from the packaging model in docs/voice-agents-research/05-architecture-and-plan.md §4 and are a design input, not a published price list.

Billing

How the meter works.

What counts as a minute?

Connected talk time, rounded up to the next six seconds. A call that rings out, hits a dead line or is answered by a machine on the other end is not billed. Transfers stop the meter the moment a human picks up.

What happens when I run out?

Nothing stops. Calls keep being answered and extra minutes bill at the overage rate on your next invoice. You get an email at 80% and 100% of your bundle, and a hard cap is available if you would rather calls fall back to voicemail than accrue.

Can I change plans mid-month?

Up immediately and pro-rata; down at the next renewal so you keep what you have already paid for. Cancelling stops the renewal and leaves your data exportable for 30 days.

Is there a setup fee?

No. Number diversion is something you do yourself on the handset, and the guided setup is part of the trial.

Try it on a real call first.

Thirty minutes free, your own number, no card.